by Payment Solution Pros | Jun 13, 2017 | Business, Customer Experience, Ecommerce, omnichannel, Online Storefront, Retail, Retail Sales
Dive Brief: Home improvement retailers Home Depot and Lowe’s have made significant strides to smooth out omnichannel strategies to enable shoppers to do things like pick up and return online orders in their brick-and-mortar locations and to gain visibility into...
by Payment Solution Pros | May 24, 2017 | Business, Customer Experience, Ecommerce, email, Mobile Commerce, Online Storefront, Small Business
Emails that contain order and shipping info typically have the highest open rates. Increasingly, leading ecommerce merchants use a small space in those emails to intelligently promote complementary products and services, often with terrific results. Using...
by Payment Solution Pros | May 8, 2017 | Authentication, biometrics, Business, Customer Service, What's Hot
HSBC has enabled voice-based authentication for customers in the US. Called Voice ID, the system uses voice biometrics for authentication, with a given customer needing only to repeat a passphrase to confirm their identity. In a statement announcing the system, HSBC...
by Payment Solution Pros | Apr 26, 2017 | Business, FinTech, Global Finance, Mobile Trends, Payments, smartphone, Tech Trends
Interac, the Canadian debit network, says a record number of payments were made in 2016 using e-Transfer, its money-transfer service. Transactions totaled 158 million, up 50% from the 2015 total of 105 million. The total value of these transactions reached C$63...
by Payment Solution Pros | Apr 25, 2017 | Business, Ecommerce, Online Storefront, web design
A landing page is the online equivalent of a storefront in the physical world. It’s the consumer’s first impression of your business, and you have about seven seconds to grab the average web users attention before they navigate elsewhere. It’s imperative that you...
by Payment Solution Pros | Mar 27, 2017 | Business, Entrepreneurs, Family Business, large business, Small Business
Part of our Top Company Cultures list, the medical staffing company invests heavily in its wellness initiatives, resulting in employees missing work less, being more productive and positive. When Scott Wehner and Sam Wageman launched Fusion Medical Staffingfrom their...