by Payment Solution Pros | Jun 13, 2017 | Business, Customer Experience, Ecommerce, omnichannel, Online Storefront, Retail, Retail Sales
Dive Brief: Home improvement retailers Home Depot and Lowe’s have made significant strides to smooth out omnichannel strategies to enable shoppers to do things like pick up and return online orders in their brick-and-mortar locations and to gain visibility into...
by Payment Solution Pros | Apr 27, 2017 | Customer Service, Digital, digital trends, Ecommerce, Mobile Commerce, omnichannel, Online Storefront, Retail, Uncategorized
Evolving technologies and changing consumer shopping behaviors are consistently top of mind for retailers. While most agree that a seamless and consistent shopping experience across all channels is ideal, the approach to omnichannel retail varies. Online and other...
by Payment Solution Pros | Dec 13, 2016 | Card Processing, Ecommerce, Mobile Commerce, Online Storefront, smartphone
Earlier this year, The Wall Street Journal reported that more than half of consumers made more purchases online than they did in stores in 2015. That figure might not surprise you when you consider the convenience, speed, and instant price comparison factor that...
by admin | Apr 26, 2016 | news
How important is omnichannel customer engagement strategy? Omnichannel shopping experience is the latest buzzword in retail, and rightly so because it streamlines both online and in-store customer experience. Basically, omni-channel is simply a multi-channel sales...
by admin | Apr 18, 2016 | news
Increased customer expectations for a seamless front-end experience, as well as the “Amazon effect,” are having a significant influence on retailers’ back-end systems and operations. According to a new study of 24 senior retail supply chain executives from Auburn...
