by Payment Solution Pros | Jun 13, 2017 | Business, Customer Experience, Ecommerce, omnichannel, Online Storefront, Retail, Retail Sales
Dive Brief: Home improvement retailers Home Depot and Lowe’s have made significant strides to smooth out omnichannel strategies to enable shoppers to do things like pick up and return online orders in their brick-and-mortar locations and to gain visibility into...
by Payment Solution Pros | Nov 11, 2016 | Ecommerce, M Commerce, Mobile Commerce, Mobile Ordering, Online Storefront, Retail, Retail Sales
According to recent research, serial returners are on the rise. This is the term used to describe online shoppers who send back more items than they keep. However, this behavior is not usually due to indecision, but rather the confusion over variations in size and...
by admin | May 24, 2016 | news, Uncategorized
It’s essential that customers feel they can trust a website with their credit card, but how can retailers build trust during checkout? I think, compared to the early days of ecommerce, customers generally trust the security of online transactions, though there have...
by admin | Apr 11, 2016 | news
A study we just completed shows that a new type of customer-generated content captured online at the point of purchase can solve the problem of low customer review volume. “Be the first to write a review” is one of most negative messages retailers can show...
