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Using Transactional Emails to Generate Revenue
Emails that contain order and shipping info typically have the highest open rates. Increasingly, leading ecommerce merchants use a small space in those emails to intelligently promote complementary products and services, often with terrific results. Using...
Understand how to make your community more successful – and your business will be more successful too
Be the pillar of your community, says Julie Duhra, whose Premier c-store helps to define the area of Hadley, three miles to the north of Telford. But what is a community and how do you go about defining it? A good starting place to think about this is a new book The...
Retailers need to replace legacy systems to ensure survival
Established retailers must accept the failings of their existing systems and adopt rapid development methodologies if they are to avoid becoming the next Clintons or Blockbuster warned Mark Dermody, global IT director at Costa Coffee. "Digital is a huge customer trend...
Pen-Based Authentication Patent Filled Out by Microsoft
Microsoft has filled out a new patent application that enables users to log into their PC or authorize purchases using a pen. The application indicates that the stylus is based on Microsoft’s new Windows Hello mechanism. Currently, Windows 10 has a feature...
Pay At The Pump With Apple Pay At Exxon
Exxon Mobil’s Speedpass+, its mobile payment app that launched Apple Pay payments for gas last year, is now letting people pay via an Apple Watch. According to a report, users can now purchase gas at the pump with their Apple Watch. While Speedpass+ relies on in-app...
HSBC Launches Voice ID Biometric Authentication System for US Customers
HSBC has enabled voice-based authentication for customers in the US. Called Voice ID, the system uses voice biometrics for authentication, with a given customer needing only to repeat a passphrase to confirm their identity. In a statement announcing the system, HSBC...
Tips for Rapidly Processing Ecommerce Orders
Reduce the amount of time it takes for an online retail order to be picked, packed, and given to the package carrier, and your ecommerce business will have gone a long way toward meeting customer expectations for fast shipping. Online shoppers often want both free...
Digital Wallets: The Reason Millennials Are Going Cashless?
Over the last several years there’s been a lot of talk about Millennials. This really shouldn’t be all that shocking. At 90 million strong, Millennials are the largest demographic in America. It’s also anticipated that by 2025 Millennials will be the highest-earning...
The long road to omnichannel success
Evolving technologies and changing consumer shopping behaviors are consistently top of mind for retailers. While most agree that a seamless and consistent shopping experience across all channels is ideal, the approach to omnichannel retail varies. Online and other...
With Interac’s Real-Time Network Volume Up 50% in 2016, More Services Are on the Way
Interac, the Canadian debit network, says a record number of payments were made in 2016 using e-Transfer, its money-transfer service. Transactions totaled 158 million, up 50% from the 2015 total of 105 million. The total value of these transactions reached C$63...