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Square Users Find Their Accounts Suddenly Deactivated, Customer Service Proves Useless
If you’re a small business that needs to process credit card payments on a smaller scale than say, a big box store, there are some popular options out there, one of which is Square: you might know it as that white or black plastic card reader that can plug into...
Three Ways Online Payments Are Shifting the Restaurant Business
It’s no secret that the digital revolution has impacted every industry, including the restaurant business. Online payments in particular significantly affect the restaurants. As companies like Taco Bell and Starbucks added ordering and paying...
Holiday Tip #2: Spotlight easy-pay options (and their alternatives) for mobile shoppers
With mobile shopping set to dominate the holiday season, but mobile buying still lagging behind mobile browsing, merchants should do their utmost to remove hurdles to purchase on smaller screens. Chief among them: mobile checkout. The facts Mobile buying is poised for...
How social media is reshaping global money transfer
Social media: Great for sharing pictures, messaging friends and following celebrities, plus, according to one fintech start-up, sending cash around the world. Singapore-based Fastacash believes social media is the key to making international money transfers faster and...
Why your holiday marketing strategy needs unboxing videos
Unboxing videos are taking YouTube by storm, and retailers like Toys"R"Us are experiencing high levels of engagement after including this tactic into their holiday marketing strategy. With Halloween behind us and Christmas coming on fast, every agency and...
Smartphone shoppers spent 233% more in Q3 year over year
Smartphone revenue was higher than tablet revenue, according to the latest MarketLive Performance Index. Retailers saw significant year-over-year gains in mobile commerce during the third quarter, according to a newly released survey, the MarketLive Performance...
Firms Cannot Afford to Ignore the Dangers of Cyber Security Non-Compliance
David Copland, VP at Duff & Phelps’ Kinetic Partners division, discusses cyber security and whether firms are acting fast enough to defend themselves In this contributor article, David Copland, Vice President at Duff & Phelps’ Kinetic Partners...
NFC Is a Bigger Tech Opportunity for Merchants than EMV
EMV is far from being a new technology. In fact, European countries have been using EMV chip-enabled credit cards and processing terminals for nearly 30 years. Despite all the noise around the recent liability shift deadline for merchants to become EMV compliant, this...
7 Trends in Biometric Technology as It Applies to FinTech
Mitigating the risk of a security breach and protecting customer data is one of many concerns that need to be addressed with innovative technological solutions and methods. Biometric authentication is one such solution to this problem. With rapid innovation in this...
Negative Customer Experiences Affect Online Conversion Rates
A negative customer experience presents a number of consequences for companies. For UK and US digital commerce decision-makers, it can have an effect on their conversion rates, as well as damage their brand image, a May survey revealed. Digital customer...