by admin | Apr 11, 2016 | news
A study we just completed shows that a new type of customer-generated content captured online at the point of purchase can solve the problem of low customer review volume. “Be the first to write a review” is one of most negative messages retailers can show...
by admin | Jan 20, 2016 | Ecommerce, Mobile Commerce, news, Online Storefront
We often discuss basket abandonment on this blog, and one of the quickest ways to lose your customer is to bore them with a seemingly endless checkout process. I say ‘seemingly endless’ because, however long the process really is, if you...